Exception management defines your organisation
As file transfer operations grow, processes need to be monitored and managed across a larger number of servers, applications, business units, time zones, locations, customers, and trading partners. As volumes increase so do exceptions, and your ability to quickly identify, troubleshoot and resolve exceptions will differentiate your business.
Improve customer satisfaction with real-time visibility
Sterling Control Center gives you a consolidated view of your entire file transfer environment — plus the power to respond quickly and efficiently to exceptions. With centralised monitoring, management, and reporting capabilities, Sterling Control Center helps you:
- Increase customer satisfaction and improve service level performance
- Establish a proactive approach to problem resolution with real-time alerts
- Satisfy compliance requirements and regulatory mandates
Your organisation isn’t like anyone else’s, and your file transfer needs aren’t, either. Sterling Managed File Transfer solutions give you the flexibility to choose options such as:
Connect:Direct – Point-to-point file transfer software optimised for high-volume, assured data delivery of files within and between enterprises.
Connect:Enterprise – A mailboxing solution that allows automated store and forward of files across business communities.
Sterling Secure Proxy – An application proxy for securing file transfers across your organisation’s demilitarised zone (DMZ).
Gentran Integration Suite for File Transfer – An SOA based solution which allows you to incorporate your file transfer communities into all your business processes and incorporates Web-based interfaces for customer self- services and rapid onboarding.
More information
Sterling Control Center Capabilities Brief
