Drive accurate product configurations
To sell competitively in today’s multi-channel environment, you need a way to easily manage product and service configuration and pricing rules that allow your prospects, customer, sales, call centre representatives, and partners to quickly find, configure, and order the right products and services. Sterling Configure, Price, Quote (CPQ) automates every step of the configure, price, and quote process to help you generate more revenue, reduce costs associated with incorrect sales orders, lower the cost of sales, and create a positive buying experience for your customers and partners across all available touch-points – Web, call centre, store and field sales.
- Hides the complexity of managing and selling complex products and services – Automates the most complex multi-channel selling processes – the configuration of complex products, services and bundles – while hiding this complexity from end users. It enables your internal business users to assemble sophisticated products, services, and service bundles that can be priced or promoted in an endless number of ways
- Achieve cross-channel excellence – Utilise across multiple selling channels, which include Web, call centre, store, and field sales. Each of these channels use Sterling CPQ to guide prospects, customers, partners, sales, and call centre representatives in selecting and validating products and services based on their specific needs.
- Lower the cost of sales through more effective selling – Helps you cut through the complexity of your selling processes to do business quickly and accurately. Sterling CPQ capabilities run deep to improve every aspect of product and service selection and validation and convert leads into orders.
- Powerful pricing engine – Provides a centralised way to create maintain, and manage pricing for your entire line of products and services – no matter how complex your pricing policies may be. Centralised pricing gives you more control over your business, and enables you to respond more quickly to market changes and shifts in demand.
- Flexible quoting – Provides an easy way to create and negotiate professional quotes and automate the quote approval process. Sterling CPQ automates building quotes based on pricing rules and selections made during the configuration process. Quotes that used to take hours or days to prepare, through error-prone and labor-intensive processes, can be generated automatically in minutes.
- Configure right – Enables your customers and partners to easily customise and configure complex products and services based on their specific needs and requirements. It easily allows your business owners to establish item-specific business rules to ensure that only accurate configurations are created and subsequently ordered by customers and partners.
A complete solution
Sterling Multi-Channel Selling includes these additional, integrated solutions:
Catalog and Offer Management – Easily build and manage product and service catalogues, and target offers and promotions, and retention programs through every available touch-point.
Order Management – Aggregate orders from multiple channels to create a single view of demand, inventory and supply across complex, global networks.
More information
Sterling Configure, Price, Quote Solution Overview
