Customer Support

Support on Demand

We take pride in the consistently high level of support provided, and we diligently monitor support processes
and service to ensure that quality is maintained.

Sterling Commerce Support on Demand users, please access your account here:

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Former Yantra application users, please access your account here:

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Former Nistevo application users, please access your account here:

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Former Comergent application users, please access your account here:

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Our Customer Support Team is dedicated to quality service and technical support.

Gentran, Commerce, Connect: product support new account setup.

Supply Chain Management support(formerly Yantra) new account setup.

   

More Online Support

Reference Guide
When you have questions about Sterling Commerce products and services, find the answers you need in the Customer Support Reference Guide. It describes the scope of our services, the many ways you can contact us, and the procedures for making sure we fully understand the issues so that we can respond appropriately.

User Forums
Login to Support On Demand to access our User Forums, designed to give Sterling Commerce customers a place to pose general and technical questions to other Sterling Commerce customers. As with the rest of our Support On Demand site, the User Forums are available at no extra charge.

Classroom and e-Learning Product Education
Check out our training schedules and course details. No matter what level of assistance you need, you'll find that Sterling Commerce offers the best training in the industry, offered at your own site, at our international state-of-the-art training centers, by WebCasts or via self-paced tutorials.

Contact Us

Customer Support:
Yantra Production Support
Nistevo Production Support
Contact Information